1. How soon can I get a price quote?
For most projects, once we know the carton style, dimensions, paperboard type including caliper, printing requirements and quantity, we can provide you with a price quote within 24 hours.
2.How long will it take to receive my products?
As a general rule, it will take 2 weeks for us to produce your custom designed and printed products.
3. Can I have a custom designed and made packaging box?
We are a custom shop. We design and construct each project to the individual customer's needs. All of our boxes are custom made based on your artwork and packaging need.
4. Is there a minimum order requirement?
Due to the high machine setup cost and shipping freight, we do not accept small orders. Our minimum order quantity is 100 pcs.
5. Can I get a sample?
Yes, on some stock items. A nominal shipping charge, however, will apply. Certain items are excluded from our sample program. Samples based on your artwork and packaging need, are available, but will include a fee for the box plus estimated shipping costs. The sample making usually takes a week.
6. What are your office hours?
You can reach us between the hours of 8:00 A. M. and 6:00 P. M. GTM+8, Monday thru Friday, except holidays.
7. Can you do the design for us?
Yes. We have a professional team having rich experience in gift box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect gift boxes. It does not matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.